For decades, global manufacturing operations have leveraged Total Quality Management (TQM) programs and techniques to optimize their production and cost outcomes. Through the use of these […]
For every sustained economic recovery, there is an inevitable increase in attrition; employees leaving their jobs to pursue opportunities with other companies. This is certainly the […]
In the world of quality systems, two primary types of metrics are used to measure performance within business processes; performance metrics and diagnostic metrics.Performance Metrics measure […]